Help Center

Support & Community Feedback

Encountered an issue or have an idea to make DLives better? We're here to help.

Direct Email Contact

You can reach our team at Fugentech directly for assistance, questions, and developer support:

Direct Inbox
suhashoskere@gmail.com
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Reporting Issues & Bugs

Found an issue, crash, or visual glitch? Help us investigate by providing the details below:

  • Windows Version: (e.g. Windows 11 23H2 or Windows 10 22H2 64-bit)
  • Steps to Reproduce: What actions triggered the bug?
  • Expected vs Actual: What happened vs what you expected.
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Submitting Feature Requests

Have an idea for a new island tab, widget, or customization feature? We'd love to build it into upcoming updates!

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Troubleshooting & Data Reset

If the application ever enters an unexpected state, you can inspect or reset configuration files without reinstalling:

  1. Close DLives completely (Right-click system tray icon → Exit).
  2. Press Win + R, type %AppData%\DLives and press Enter.
  3. You can back up or review your settings.json, alarms.json, or notes/ directory.
  4. Deleting settings.json will cause DLives to regenerate fresh default settings on next launch.